About
Iso 9001 is a widely adopted international standard that specifies requirements for a Quality Management System (QMS), providing a framework for organizations to establish, implement, maintain, and continually improve processes aimed at consistently meeting customer and applicable statutory and regulatory requirements. As a methodological approach and subject of academic study, it investigates the principles and practices of effective quality management, emphasizing characteristics such as a strong customer focus, the process approach, risk-based thinking, and a commitment to continual improvement. Its significance lies in its function as a global benchmark for organizational quality, contributing to enhanced efficiency, stakeholder confidence, and facilitating international commerce.